6 Years of Waiting to Receive Disappointment? Pi Network Faces a Crisis of Trust Before June 28

As the Pi Network prepares for its next major mainnet migration on June 28, users worldwide are facing issues that go beyond minor glitches. KYC verification is failing, 2FA is not functioning as expected, and even after doing everything right, some users are still opening their wallets only to find nothing—no Pi. For a project that has been in development for six years and promises to bring cryptocurrency to the public, the current situation is testing patience and trust. Users Stuck in KYC Limbo The biggest issue currently is with Know Your Customer (KYC). Many users have deleted KYC months ago. But when they try to move their Pi to the mainnet, they find their status stuck at "temporary approval" or caught in an endless loop. Even after passing the photo and ID checks, the system still does not synchronize. In response, the Pi Core Team has quietly launched a new "State Synchronization on Mining App" node, allowing users to manually synchronize their KYC status with the app. It helps some people, but for many others, nothing has changed. Support from the team? Almost silent. 2FA Is Making Everything Worse Then there is 2FA. Introduced earlier this year as an additional layer of security, it has become another pain point. Many users never receive the confirmation email. Others click the link and encounter an error. In the worst-case scenario, after 2FA is completed, their Pi will be pushed back to the mobile app. Undo the move. Start over. The research team stated that 2FA is being "rolled out in phases", but there are no appropriate guidelines, no troubleshooting methods, and no timeline. Users have to make guesses. The Pi Display Wallet Is Zero After Moving Even for those who have passed KYC and 2FA without any issues, another problem is occurring: empty wallets. Some users see their tokens arrive and then disappear within minutes. Others never see their coins at all. "My transfer balance has gone to 0 today, it hasn't been transferred to my wallet. This will be the total amount of Pi that I have mined since my initial amount of Pi was transferred to the mainnet," a user posted on Reddit. "aaaaaa and it has disappeared." Not the only one. Social media platforms are flooded with similar complaints, often accompanied by screenshots. And so far, there has been no clear explanation. The Core Team Remains Silent as Tensions Rise The Core team has proposed general fixes, clearing the cache, reinstalling the app, and updating to version 1.41.0. However, none of these solutions address the core issues. In China, where many users report being stuck during the transfer, the app has recently started showing compliance videos during the login process. For some, it helps free up their balances. For others, unfortunately. Adding to the tension, a recent video has surfaced showing Pi co-founders Dr. Nicolas Kokkalis and Dr. Chengdiao Fan being approached by a disappointed user at a restaurant. This moment, which is now going viral, has captured the sentiment of many in the community. Discount, Whale Wallet and Fake Support Meanwhile, the price of Pi has dropped more than 75% from its peak. Some users are pointing to large wallet addresses, particularly one address ending in "ODM", holding 276 million Pi, which could be an internal wallet. Nothing has been confirmed, but trust is gradually fading. Worse yet, scammers are taking advantage of this chaos. Fake support messages, phishing emails, and counterfeit KYC reset forms are widely circulating, and confused users are falling into the trap. June 28: Success or Failure The next wave of migration is expected to include lost rewards, distribution of bonuses, and new eligible users. But unless the core issues are addressed, there will be no issue at all. Everyone has waited many years to use their Pi. Now the time has come and the system is breaking down. If the Pi Core team does not act quickly, it will not just be a technical error; it could be the moment people leave Pi forever.